Job Description:
· Fully responsible for daily scheduling, allocation, and reporting.
· Use the Expense Reporting System to import data, summarize it, and generate reports.
· Review expense reports for policy compliance and address Medline Divisions' inquiries to ensure customer satisfaction.
· Generate reports on Expense Reporting (ER) and other Finance areas.
· Ensures expense reports comply with T&E SOPs, Compliance’s Code of Conduct, and Medline policies while minimizing duplication.
· Primary contact for the India team before they engage with the Northfield team
· Answer team questions and coordinate training with onshore when needed.
· Assign projects to team members and ensure they are completed by the due date in accordance with the SLA.
· Communicate transparently with stakeholders and internal teams
· Resolve concerns while following company policies and behavior standards.
· Ensure employee goals are met and provide feedback.
· Use best practices, propose improvements, work independently, and lead projects.
· Administer quizzes and tests on company policy.
· Delegate tasks and set deadlines for team members.
· Monitor performance and report metrics like KPIs and accuracy.
· Recognize and reward high performance.
· Train and mentor junior team members, share knowledge.
· Meet and improve KPI targets.
· Review and update SOPs, flow charts, and dashboards.
· Prioritize work and projects as required.
Skills:
· Excellent communication skills
· Ability to influence without authority
· Strong analytical and organizational skills
· Continuous improvement mindset
· Work well under pressure and meet deadlines
· Proficient in Microsoft Office
· Experience with Oversight auditing tool is a plus
Educational Qualification:
· Commerce Graduate / Post Graduate degree/MBA
· Preferred: Familiarity with Concur or similar expense management systems.
· Experience analyzing company needs, employee development and goal setting
· Ability to communicate effectively with senior management and other departments
Work Experience:
· Minimum 6 to 7 years of relevant experience.
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